Monday, October 16, 2006

Adelphia and Comcast both SUCK! (updated)

Two weeks ago we received a letter telling us that we should be excited and should be looking forward to all the wonderful new service offerings coming our way during our imminent transition from Adelphia to Comcast.

Well, I am SO excited. For the past four hours all the Adelphia web and mail servers have been hosed. I can tracert to them, but they might as well be down. I can't pick up webmail, pop mail, or view an Adelphia web page that might explain the situation. I've surfed the newsgroups, as well as regular news feeds, and can find nothing on this major outage. Adelphia is still a significant ISP.

My husband has been trying to call Adelphia's offices in Londonderry, NH, but keeps getting a busy signal. Gee, that seems strange, huh?

I can't wait to find out wait brand of idiocy is behind this fiasco.

-- update, from the LA Times --

"An outage Monday prevented former Adelphia customers nationwide from getting e-mail on their Adelphia.net accounts for more than six hours, though they could otherwise surf the Internet and use other e-mail accounts, Rockenwagner said.

The outage was caused by an equipment failure in a former Adelphia office in Pennsylvania, she said"

No comments: